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FAQ

Frequently Asked Questions

General Questions

Wired Differently" is a Christian faith-based brand focused on spreading positivity and faith through unique and inspiring merchandise. Our brand ethos is rooted in the belief that being a follower of Christ sets us apart, and this is reflected in our one-of-a-kind apparel and accessories.

Yes, we accept returns and exchanges within a specified period from the date of purchase, provided the items are in their original condition. Please refer to our return policy on our website for more details.

We offer various shipping options including standard, expedited, and priority shipping. The available options for your location and the associated costs will be displayed at checkout.

Yes, we do ship internationally. International shipping rates and times vary based on the destination. Please note that international customers are responsible for any customs fees or taxes incurred.

Shipping Questions

We offer various shipping options including standard, expedited, and priority shipping. The available options for your location and the associated costs will be displayed at checkout.

Orders are typically processed within 1-3 business days. Shipping times vary based on the selected shipping method and destination. Standard shipping usually takes 3-5 business days, while expedited options are faster.

Yes, once your order is shipped, we will send you a confirmation email with a tracking number. You can use this number to track your order’s progress online.

If your order is lost or damaged in transit, please contact our customer service immediately. We will work with the shipping provider to resolve the issue and, if necessary, send a replacement or issue a refund.

If your order hasn’t been shipped yet, we may be able to change the shipping address. Please contact our customer service as soon as possible with your order number and the new address.

If you haven’t received your order within the estimated delivery time, please check the tracking information and contact the shipping carrier. If there are further issues, reach out to our customer service for assistance.

Certain products may have shipping restrictions due to size, weight, or destination regulations. These restrictions, if any, will be noted on the product page.

Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination. The total shipping cost will be displayed at checkout.

For returns and exchanges, the customer is responsible for the cost of shipping the item back to us, unless the return is due to a fault of ours (e.g., incorrect or defective item). Please refer to our return policy for detailed information.